There are three main carriers that you can use to ship your instrument to me: UPS, USPS, and FedEx. They all provide the services required to ship an expensive instrument. Use the carrier that is most convient for you. Follow their instructions for packing and labeling the instrument.
With any of the carriers, there are some things that you must do.
- Make sure that the instrument is not loose in the case. With the instrument in the case and the case closed and latched, shake the case. You should not hear the instrument moving. If there is any movement, place a soft cloth on top of the instrument. Close the case and recheck.
- Remove ALL accessories from the case. A loose screwdriver in the case will quickly scratch the keys on an instrument. Tuners and other sensitive electronic devices can be damaged while the package is being handled. English horn bocals should be wrapped and placed in the case in a secure fashion.
- Put a copy of the address and the phone number for the sender as well as the recipient in with the instrument. If the package gets damaged there will still be some identification.
- Protect the case from damage from the packing peanuts. Some peanuts will melt onto the case. Wrap the case with bubble wrap or a plastic bag.
- Insure the instrument. If your current insurance coverage on your instrument does not cover the instrument when it is shipped, I recommend purchasing insurance from the carrier.
- Use a sturdy box. Check with your carrier for specifications of box size, strength, and packaging requirements. Failure to meet these requirements may result in denial of any claims for damage.
- Require a signature on delivery.
You must contact me before you ship your instrument. It is important that I be available to receive the package and that my schedule permits me to work on the instrument when it comes.
When I return the instrument to you, I will charge a flat rate for shipping and handling plus insurance charges to cover the value of your instrument and any other options beside standard ground service that you may choose to add.
If you have any questions, please contact me.